How do I return an item?

We hope that you will be totally satisfied with your purchase. However if you are unhappy we will fully refund your purchase provided that the item(s) are returned within 14 days of purchase and the item(s) are in a resalable, new condition.

Restrictions apply to acceptable returns:

  • Sale Items
  • Jewellery
  • Handbags
  • Personalised Items

Further Information

If you have any further questions please contact us and we will do our best to resolve any issues.

Please contact us at -

Or phone us on - 028 97511429

We are open from 09.00 - 17.45 from Monday to Saturday.

Return Address

Please return your item with any documentation to:

Jacksons of Saintfield
38-54 Main Street
Co Down,
BT24 7AB

All goods must be returned in a perfect and re-sale-able condition with the original product packaging intact.

The cost of returning the goods is at your expense, we recommend using a recorded postal service.

Any issue or return should be reported via email and item returned within 14 days of purchase.